About us

Insurance and Policy Management

A car crash that prevents you from travelling further? A casualty during a trip abroad that also necessitates hospitalization? Damaged electronic hardware or a home system? Regardless of the type of loss you notify, we are ready to support your company’s clients in any situation.

Global Assistance is a well-known brand in Europe – we operate on the assistance market not only in Poland, but also in Bulgaria, Romania, the Czech Republic, Slovakia, and Lithuania. We are also part of Vienna Insurance Group, one of the biggest and oldest insurance groups in Austria and Central and Eastern Europe. We offer our services primarily to Insurance Companies, Brokers, banks and leasing companies, car fleets and other companies that seek to provide their clients with a comprehensive package of services and coverage at the highest level.

Cooperation with a selected group of technical and medical service providers

What makes our product range unique in the first place is the exceptionally wide network of Service Providers who work together with us on available services and schemes tailored specifically to the needs of our Partners. Thanks to that, we can offer support to your Clients in every corner of the country and during unexpected events while travelling around the world. For the convenience of our Clients, we arrange for a Service Provider to come to the indicated address in order to deal with the breakdown or loss as quickly as possible.

Who can benefit from our assistance services?

Our schemes – Home, Motor, Travel or Medical assistance in Poland – will be a great addition to the range of services offered by every insurance company, broker, leasing company, financial institution or distributor. Your Clients will undoubtedly appreciate the wide coverage of available benefits and comprehensive coverage for various random events, such as key loss, door slamming, electronic equipment failures or IT problems. They will also be able to count on our assistance during breakdowns or road accidents that occurred in Poland or abroad. We also provide support in situations requiring medical intervention (remote advice, doctor’s consultations, arranging transport to the hospital, hospitalization). It is important to us that your Clients know that they can fully rely on assistance tied to your offer or product.

You can also count on specialized services tailor-made for specific situations, where due to the intensive use of certain devices accidental failures or losses are much more frequent. This applies to solving, for example, problems of car fleet management as well as everyday life problems of each of us. Moto Assistance or Home and Office Assistance schemes are a proven way for companies to ensure business continuity in case of major accidents and to minimize the losses of beneficiaries resulting from various breakdowns.

Contact

Is your company planning to create a dedicated assistance scheme for the company, its clients or employees, to outsource the service or to extend your offer with new assistance packages – Home, Moto, Travel or Medical – supporting your image?

We will adjust the offer to your needs.

You can call us or send us an e-mail via the contact form available on our website.

Vienna Insurance Group

The owner of about 50 insurance companies in 25 countries. It is a corporation with a long-standing tradition, having various brands in its portfolio. VIG's operations are based on 200-year long experience in the insurance industry.